A person browsing on your website from a mobile device sees your site and its elements differently to someone who would browse from a desktop or a laptop. These characteristics should be taken into account in the appearance and behavior of the live chat widget.
The Netrox SC online consultant identifies mobile visitors and displays a modified "call consultant" button to them. The mobile call button has a number of features that makes it more noticeable to your site's visitors.
With the widget's mobile version turned on, the chat window on mobile devices is opened in a new browser tab and occupies the entire smartphone screen. Automatic invitations to dialogue have special appearance and do not block out half of the smartphone screen, annoying your customers.
Everything is customizable
As is the case with the majority of the Netrox SC functions, the widget appearance parameters on mobile devices can be adjusted. You can use the standard mobile version, or you can turn it off and implement your own chat widget behavior on mobile devices. Modern adaptable sites often do not require scaling compensation due to the fact that scaling therein is blocked. In this case, the standard widget can be used in the site's mobile version, without opening chats in new browser tabs.