Load Reports

Information about the number of views of your site throughout the selected time span.

Available for plans
lite
basic
pro

Using the load report you can find out how many times the visitors of your site loaded pages with the live chat software installed. The report contains both graph and table views. The graph is formed using a logarithmic scale along the vertical axis for easy viewing. The load report displays data individually for each of the sites connected to the organization's account.

Related News

July 06,2016
Agent Reports

Detailed agent statistics is now available in Netrox SC live chat. A lot of information at your fingertips to reach the maximum agent performance.

Read more
August 25,2015
Integration with Google Analytics and Yandex.Metrika.

Refinement of integration with Google Analytics and Yandex.Metrika. Forwarding of data from the live chat system into popular website analysis systems.

Read more
June 05,2014
Reports updated

Reports presentation redesigned and new functions added.
Now reports can be formed using various criteria.
New statistics information added.





Changes

+ reports redesigned
+ filters added (tyme, type, intitation, city, operator, department, source, request)
+ average contact duration for the period
+ overall number of operator messages for the period
+ overall number of operators for the period
+ operator call reaction time (min, max, avg)
+ operator contact time (min, max, avg)
+ number of chats with visitors without search query
+ "efficiency" and "share" parameters added
+ information on chat start time and last message time in chat for the operator
+ ability to hide headers and sending pages for each chat

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June 21,2012
A section on working with reports has been added to the manual

Instructions on working with the service reports have been added to the user manual

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June 15,2012
The service has been updated. The report system is now reworked.

We are happy to announce that the Netrox SC live chat system has been updated once again.

The report system for all payment plans has been overhauled; that includes the Lite plan.

Read more
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14 days absolutely free of charge. All features of the live chat software are available.