Live chat help

The Netrox SC live chat is easy to install and use. You will find answers to many questions here


If your question is related to Netrox SC functionality, visit the pages of the user manual describing all functions in detail.

Go to manual

Payment plans

All information about prices and functionality can be found on the payment plan comparison page. Do not hesitate to contact our support team via chat.

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Do you want to earn with us? All information about the Netrox partnership program can be obtained in the corresponding site section. 

Become a partner

FAQ on live chat software

Do you have a web-based version of the system?

Yes. The Netrox live chat makes use of all the advantages the web interface offers. This means that the system may be accessed from any computer with a modern browser installed. There is no need to renew the system. The live chat works also works with the browser minimized! You will receive audio and visual pop-up notifications on the desktop about calls from the site and new visitors. 

Do you have mobile applications?

Yes. You can use special Android, iOS and Windows Phone applications. Read more about mobile chatting on our website.

Which browser do you recommend that website operators use?

We recommend using Google Chrome. The operator application works the best in this browser and supports the most functions.

Can I modify the chat widget appearance?

Yes. You can radically change the chat widget design and behavior on the site. Use the convenient chat widget layout kit or upload your own widget. If these options seem insufficient, use the CSS style table and the open API of the Netrox SC chat.

Do you offer a free version?

Yes. The free version is available and it will work on any website for as long as needed. There are no time limitations. See more about the abilities of the free live chat application here.

Will the live chat widget be seen in any browser?

Yes. The chat widget is visible in any modern browser, including mobile devices. In the Netrox live chat software you can separately customize the mobile chat widget.

Start your free 14-day trial

14 days absolutely free of charge. All features of the live chat software are available.