What is going on with our live chat software?
Arrival of new functions, events, promotion campaigns. Stay tuned!
There was an additional opportunity to initiate a request from a live chat to the remote third-party system by the agent inputs the event to chat, and replenished the list of system variables are available for use in forming queries.Read more
The chat widget theme settings page has been updated! The page has become more concise and we added several useful functions that allow transferring themes from website to website much faster and in a more convenient way.Read more
There is a new powerful function now available in our live chat system! Having previously set up integration with any third-party system in the live chat interface, you can send all information on a chat with one left click or completely automatically.Read more
A step toward full-scale integration with third-party systems. One of the most important advantages of the Netrox live chat software is its unsurpassed capabilities in fine-tuning the system. That includes full control of the design layout and behavior of the visitor's chat widget, the open API and flexible assignment of site access rights, the system user roles, the distribution of calls with account for the support line priorities and the recently introduced function of the site operator work schedule.Read more