News and events

September 27,2013
Chat widgets can be customized without limitation on the Lite plan

Now there are no limitations as to the chat widget customization for the Lite users. All the powerful options of the layout kit is available on the free plan!

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Category: Customization, Lite
September 26,2013
New features available for the free Lite plan

We are happy to announce that the users of the free Lite plan can now send files to a visitor and see what the visitor is typing before they send a message to the operator.

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Category: Lite
June 19,2013
Commentary is now available to the Lite users

We are happy to announce that the users of the free Lite plan can now leave comments to visitors

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Category: Lite
April 03,2013
The Lite users are now on a new Windows Azure cloud

After a routine break in operation of the free Lite version, we are happy to announce that the users of this plan now work on a new powerful Microsoft Azure cloud.
The free service has become faster and more stable.

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Category: Lite, Windows, Company
December 29,2012
Business hours during holidays

Business hours during the New Year holiday season

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December 14,2012
System update from December 15, 2012

On Saturday, December 15 2012 from 10:00 PM (Moscow time) the Netrox SC system will be updated. The system might be unavailable. 
The update E.T.A. is 04:00 AM, December 16, 2012.

Thank you for your understanding.

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Category: Archive
August 30,2012
Regular service update

The operator-to-visitor message delivery indicator has been added.

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Category: Features
July 06,2012
Service update

The Netrox SC service has once again been updated. 
Considering the vast number of system settings as it is, we are close to apologizing for introducing new ones:-) 


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June 21,2012
A section on working with reports has been added to the manual

Instructions on working with the service reports have been added to the user manual

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Category: Analytics
June 15,2012
The service has been updated. The report system is now reworked.

We are happy to announce that the Netrox SC live chat system has been updated once again.

The report system for all payment plans has been overhauled; that includes the Lite plan.

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Category: Analytics

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