There is a new opportunity in our chat. Now your site visitors will be able to assess the quality of agent advice in the chat.
The evaluation system for 2, 3 or 5-point scales to choose from. Visitors can add comments to their assessment. Weight of additional options. This option is also available for free tariff Lite!
Read more about the possibilities can be on a special page of the site dedicated to this option: http://www.netroxsc.com/system/features/general/chat-rating/