News and events

What is going on with our live chat software?

Arrival of new functions, events, promotion campaigns. Stay tuned!

April 17,2017
Chat System Messages

Want to know more about the behavior of site visitors and your agents in the chat? This cool function of Netrox SC is for you!

Read more
Category: Analytics
November 24,2016
Break feature

From now on it's unneccesary for agents to close the chat zone completely when they want to have just a short break. This new feature will help to complete the work.

Read more
September 09,2016
Active lead generator

Add automatic invitations to your offline-form and you'll get more leads when your agents are offline.

Read more
Category: Triggers
July 06,2016
Agent Reports

Detailed agent statistics is now available in Netrox SC live chat. A lot of information at your fingertips to reach the maximum agent performance.

Read more
February 18,2016
Chat rating

There is a new opportunity in our chat. Now your site visitors will be able to assess the quality of agent advice in the chat.

Read more
Category: Features, Lite
January 12,2016
Improved the integration with third-party systems

There was an additional opportunity to initiate a request from a live chat to the remote third-party system by the agent inputs the event to chat, and replenished the list of system variables are available for use in forming queries.

Read more
January 10,2016
Improved offline messages

We improved our interface for viewing offline messages. In addition to a more modern appearance emails for receiving offline messages are now set individually for each website within the company account.

Read more
Category: Features
August 25,2015
Integration with Google Analytics and Yandex.Metrika.

Refinement of integration with Google Analytics and Yandex.Metrika. Forwarding of data from the live chat system into popular website analysis systems.

Read more
July 24,2015
Updated Auto-action engine

Auto-actions now work faster, more stable and have many new abilities.

Read more
Category: Features, Basic, Pro, Triggers

1 2 3 4 5 >